24h Emergency Number 145

From abroad or in case of technical problems: +41 44 251 51 51



In case of unconsciousness or respiratory and cardiac arrest:

  • Call the emergency services on 144
  • Provide first aid in accordance with current recommendations
  • Do not force vomiting and do not administer any fluids!


In case of poisoning or poisoning risks try to provide the following information:

Who?
Age, weight, sex of person involved.
What?
Details about the substance involved. Name of the products, plants, animals, medications, drugs, food, etc.
How?
Swallowed? Inhaled? Skin expsure? Eye exposure?
How much?
Try to estimate the maximum possible DOSE.
When?
Try to estimate the TIME elapsed since the incident.
What else?
First SYMPTOMS observed? First aid given?
Important!
Phone number for call-back.

In most cases, Tox Info Suisse can give the all-clear and after taking some simple measures the affected person can stay at home under observation.

If medical consultation is required:

  • If possible, take the substance concerned with you or take a photograph (with details of the contents).
  • If travelling by car, it is advisable for someone to sit next to the affected person (particularly if a child) while another person drives.