Privacy notice


Version: January 1, 2024


Welcome to the website of
Tox Info Suisse. This privacy notice applies to the use of our website and the services offered on it. This privacy notice informs you about the collection of personal data while visiting the site. By using this website, you consent to the processing of your personal data in accordance with this privacy notice.  
Your personal data is collected and processed in accordance with the applicable data protection legislation and requirements. Apart from that, Tox Info Suisse is not liable for any loss or damage arising from use of this website.  

Collection of general data and information
Every time you access our website, a range of general data and information is collected. This general data and information is stored in the server logfiles and within the domain of the provider. The information collected may include (1) the browser type and versions used, (2) the operating system you use to access our site, (3) the date and time of your visit, (4) an IP address, (5) your internet service provider, and (6) other similar data and information that serve to prevent risks in the event of an attack on our IT infrastructure.  
This data and information is needed to (1) ensure the content of our website is displayed correctly, (2) optimise the content of our website, (3) guarantee the lasting functionality of our IT infrastructure and our website technology, and to (4) be able to provide the law enforcement agencies with the necessary information in the event of a cyberattack.  
In addition, Tox Info Suisse may statistically analyse this data and information in order to enhance the privacy and data security of its IT infrastructure. The data and information collected is only processed for the stated purposes.  

Links to other websites
This website may contain links to websites of other providers. Tox Info Suisse has no influence on these websites, their content, offerings or availability, or the data privacy notices or policies applicable there. Tox Info Suisse therefore does not accept any liability whatsoever in this regard.  

Cookies and other services
Tox Info Suisse does not use cookies on its website.
Tox Info Suisse may use additional services offered by third-party providers in order to integrate their content and services into the website. Such integration always requires that these third-party providers can collect and process the IP address and other information of visitors to this website. By using our website, you agree to this.              

Communication channels
Tox Info Suisse’s website contains a contact form as well as a general email address. If you contact us using the communication channels on the website, your contact details and content will only be used to process and reply to your enquiry.
Please note: we cannot guarantee that your data will be treated as confidential. Please do not include any confidential information (e.g. medical concerns) when contacting us via these channels.  

Use of the data
Anyone who calls the hotline number 145 as well as the telephone numbers 044 251 51 51 or 044 251 66 66 agrees that he/she may be contacted for queries that serve to ensure quality. We also take the liberty of asking for a one-time donation after a consultation.

Retention obligation
Based on the legal basis for medical data retention, the retention period for your data is 20 years.  

Your rights
Under the Data Protection Act, you have various rights, such as the right to information. To exercise these rights, please contact Tox Info Suisse (044 251 66 66 or info@toxinfo.ch). If you require any more information on this, please do not hesitate to contact us.  

Copyrights The entire content and structure of the Tox Info Suisse website are protected by copyright. Downloading or printing individual pages or documents for private, non-commercial use and for non-commercial purposes is permitted. The reproduction of individual pages or documents for public, but non-commercial purposes is permitted, provided that reference is made to the copyright of Tox Info Suisse and to the reservation concerning further and commercial use. Further use, in particular complete or partial reproduction for commercial purposes, distribution electronically or by other means, modification and linking for commercial and/or public purposes, requires the prior written consent of Tox Info Suisse.  

Changes Tox Info Suisse may modify this privacy notice at any time and without prior notice. The latest and applicable version is the one published on our website. If the privacy notice is part of an agreement with you, we will notify you of any updates or modifications by email or by other appropriate means.